ARK Communication

Description What work has been done? ARK has created our digital 'octopus', as I call it. In addition to a solid body, all the tentacles have been gradually extended: from websites and platforms to mailings and social media for bakers and end consumers. ARK provides all the ideas, text, layout, programming and follow-up. Quality Did the quality meet your expectations in terms of expertise and deliverables? We are highly satisfied with the work delivered. Instead of advancing by one step, we have moved ahead ten at a time. Our collaboration has been smooth and rapid, right from the start. And that translates into our results: the number of clients and visitors keeps rising. Delay Did the partner respect the project time-frame? ARK always delights us with great work within the agreed deadline. If there is any delay in the project, it's usually on Ceres' side… and ARK takes a flexible approach. Budget Did the partner respect the project budget? I draw up my annual budget in consultation with my regular account manager at ARK. We meticulously work out all campaigns, timings and priorities according to the budget. Communication How responsive and accessible was the partner before and during the project? Each month, we get round the table for a status meeting. We also communicate a lot through Basecamp: a handy online project management tool. If we need something done fast, then we call. There is always someone ready to deal with urgent business.